Ammentorp, J., Thomsen, J. L., Jarbol, D. E., Holst, R., et al. (2013) 'Comparison of the medical students' perceived self-efficacy and the evaluation of the observers and patients', BMC Med Educ, 13, p. 49. https://doi.org/10.1186/1472-6920-13-49
Bokken, L., Rethans, J. J., van Heurn, L., Duvivier, R., et al. (2009) 'Students' views on the use of real patients and simulated patients in undergraduate medical education', Acad Med, 84(7), pp. 958-63. https://doi.org/10.1097/ACM.0b013e3181a814a3
Burt, J., Abel, G., Elmore, N., Campbell, J., et al. (2014) 'Assessing communication quality of consultations in primary care: initial reliability of the Global Consultation Rating Scale, based on the Calgary-Cambridge Guide to the Medical Interview', BMJ Open, 4(3), p. e004339. https://doi.org/10.1136/bmjopen-2013-004339
Burt, J., Abel, G., Elmore, N., Newbould, J., et al. (2018) 'Rating Communication in GP Consultations: The Association Between Ratings Made by Patients and Trained Clinical Raters', Med Care Res Rev, 75(2), pp. 201-218. https://doi.org/10.1177/1077558716671217
Comert, M., Zill, J. M., Christalle, E., Dirmaier, J., et al. (2016) 'Assessing Communication Skills of Medical Students in Objective Structured Clinical Examinations (OSCE)--A Systematic Review of Rating Scales', PLoS One, 11(3), p. e0152717. https://doi.org/10.1371/journal.pone.0152717
Deveugele, M., Derese, A., De Maesschalck, S., Willems, S., et al. (2005) 'Teaching communication skills to medical students, a challenge in the curriculum?', Patient Educ Couns, 58(3), pp. 265-70. https://doi.org/10.1016/j.pec.2005.06.004
Dong, T., LaRochelle, J. S., Durning, S. J., Saguil, A., et al. (2015) 'Longitudinal effects of medical students' communication skills on future performance', Mil Med, 180(4 Suppl), pp. 24-30. https://doi.org/10.7205/MILMED-D-14-00565
Duffy, F. D., Gordon, G. H., Whelan, G., Cole-Kelly, K., et al. (2004) 'Assessing competence in communication and interpersonal skills: the Kalamazoo II report', Acad Med, 79(6), pp. 495-507, https://doi.org/10.1097/00001888-200406000-00002
Gallagher, T. J., Hartung, P. J. and Gregory, S. W. (2001) 'Assessment of a measure of relational communication for doctor-patient interactions', Patient Educ Couns, 45(3), pp. 211-8, https://doi.org/10.1016/s0738-3991(01)00126-4
Graungaard, A. H. and Andersen, J. S. (2014) 'Meeting real patients: a qualitative study of medical students' experiences of early patient contact', Educ Prim Care, 25(3), pp. 132-9, https://doi.org/10.1080/14739879.2014.11494263
Gude, T., Finset, A., Anvik, T., Baerheim, A., et al. (2017) 'Do medical students and young physicians assess reliably their self-efficacy regarding communication skills? A prospective study from end of medical school until end of internship', BMC Med Educ, 17(1), p. 107. https://doi.org/10.1186/s12909-017-0943-y
Kurtz, S., Silverman, J., Benson, J. and Draper, J. (2003) 'Marrying content and process in clinical method teaching: enhancing the Calgary-Cambridge guides', Acad Med, 78(8), pp. 802-9, https://doi.org/10.1097/00001888-200308000-00011
Larsen, J. H. and Neighbour, R. (2014) 'Five cards: a simple guide to beginning the consultation', Br J Gen Pract, 64(620), pp. 150-1. https://doi.org/10.3399/bjgp14X677662
Makoul, G. (2001) 'Essential elements of communication in medical encounters: the Kalamazoo consensus statement', Acad Med, 76(4), pp. 390-3, https://doi.org/10.1097/00001888-200104000-00021
Makoul, G. and Schofield, T. (1999) 'Communication teaching and assessment in medical education: an international consensus statement. Netherlands Institute of Primary Health Care', Patient Educ Couns, 37(2), pp. 191-5, https://doi.org/10.1016/s0738-3991(99)00023-3
Schaufelberger, M., Frey, P., Woermann, U., Schnabel, K., et al. (2012) 'Benefits of communication skills training after real patient exposure', Clin Teach, 9(2), pp. 85-8. https://doi.org/10.1111/j.1743-498X.2011.00511.x
Silverman, J., Kurtz, S. and Draper, J. (2013) Skills for communicating with patients. Third edn. London: Radcliff Publishing.
Spencer, J., Blackmore, D., Heard, S., McCrorie, P., et al. (2000) 'Patient-oriented learning: a review of the role of the patient in the education of medical students', Med Educ, 34(10), pp. 851-7, https://doi.org/10.1046/j.1365-2923.2000.00779.x
Stewart, M., Brown, J. B., Donner, A., McWhinney, I. R., et al. (2000) 'The impact of patient-centered care on outcomes', J Fam Pract, 49(9), pp. 796-804, https://www.ncbi.nlm.nih.gov/pubmed/11032203
Wall, D., Bolshaw, A. and Carolan, J. (2006) 'From undergraduate medical education to pre-registration house officer year: how prepared are students?', Med Teach, 28(5), pp. 435-9. https://doi.org/10.1080/01421590600625171
Van Dalen, J., Bartholomeus, P., Kerkhofs, E., Lulofs, R., et al. (2001) 'Teaching and assessing communication skills in Maastricht: the first twenty years', Med Teach, 23(3), pp. 245-251. https://doi.org/10.1080/01421590120042991
Weiss, P. M., Koller, C. A., Hess, L. W. and Wasser, T. (2005) 'How do medical student self-assessments compare with their final clerkship grades?', Med Teach, 27(5), pp. 445-9. https://doi.org/10.1080/01421590500046999
Yedidia, M. J., Gillespie, C. C., Kachur, E., Schwartz, M. D., et al. (2003) 'Effect of communications training on medical student performance', JAMA, 290(9), pp. 1157-65. https://doi.org/10.1001/jama.290.9.1157